CONTACT US

Let's Talk

Thank you for being part of KYMU /design. We're here to assist you and welcome your inquiries.
  • Get in touch

    support@kymudesign.com
CONTACT US

Get in Touch

Thank you for being part of KYMU /design. We're here to assist you and welcome your inquiries.
  • Get in touch

    support@kymudesign.com
KYMU_LOGO_5a455c9f-b21a-4832-ab49-65b3e925fee0

Frequently Asked Questions

Do your posters come framed or unframed?

Our posters are sold unframed, providing you with the flexibility to choose a frame that complements your style and decor. However, we are working to partner up soon to provide this. In the meantime, feel free to use our mockups as inspiration for frames.

What materials are used for your printed posters

Our posters are printed on museum-quality materials, using premium paper to ensure vibrant colors and durability. Posters are printed in multicolor using a water-based inkjet printing technique to ensure high quality. 

How are discounts applied on Poster Bundles?

Automatic savings are applied to your poster bundle when you buy art pieces of the same size. Match more same-sized posters for more savings. This applies to posters of the same size within the same collection, as well as different collections. 

What is your return policy, and how do I initiate a return or exchange?

We want you to be satisfied with your purchase. If you need to return or exchange a poster, please refer to our return policy on the website for detailed instructions. Contact our customer support for further assistance or to initiate the return process.

Can I customize the size or color of the posters to fit my space?

While we offer a range of standard sizes (11"x14" / 16"x20" / 18"x24" / 24"x36"), we might be able to accomodate other sizes, but not larger than 24"x36". Custom colors are currently not available on the website but feel free to contact our customer support and we'll do our best to accommodate your specific requirements.
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