Política de envío

Shipping Policy

Thank you for shopping with us! We're excited to bring beautiful wall art to your home. Please read our shipping policy carefully to understand how shipping works for orders placed on our website.

Order Processing Time:

  • All our products are made to order through Printful, our trusted print-on-demand partner.
  • Once you place an order, it typically takes 2-7 business days for us to process and fulfill your order.
  • During peak seasons or holidays, processing times may be slightly longer.

Shipping Times:

  • Shipping times vary depending on your location and the shipping method selected during checkout.
  • Orders are shipped from Printful's facilities located in the United States and Europe. Shipping may vary depending on the size of the poster.
    • Estimated shipping times after fulfillment are as follows:
    • United States: 5-8 business days
    • Europe: 4-7 business days
    • Rest of the World: 10-20 business days

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the shipping destination.
  • Shipping costs will be displayed during the checkout process before you complete your purchase.
  • We may offer free shipping promotions from time to time, so be sure to check our website for any ongoing offers.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track your order using the provided tracking number on the carrier's website.
  • You can use the Shop app to keep track of your order. 

International Shipping:

  • We offer international shipping to most countries worldwide.
  • International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Order Delays:

  • While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to factors beyond our control, such as customs processing or unforeseen carrier delays.
  • If you experience any issues or delays with your order, please don't hesitate to contact us, and we'll do our best to assist you.

Questions or Concerns:

  • If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at support@kymudesign.com or using the “Contact Us” page on our website.
  • We're here to help and ensure you have a positive shopping experience with us!

Thank you for choosing KYMU /design for your wall art needs. We appreciate your support!